25 Principles of Good Academic Customer Service
25 P rin c ip l es of Good Ac a dem i c Cust o m e r Ser v i ce 1. Ev er y st u d e n t wa n ts to a t t e n d C h e e r s U n iv e r s ity a n d e v er y e m ploy e e wa n ts to w or k th e re ! “ wh e r e e v e r y b ody k n o w s y our n a m e a n d t h e y ’ r e a w f u ll y g la d y o u ca m e ” 2. Give a d a m n a b out g r a du a t i n g s tu d e n ts; n ot ju s t r e c r ui ti n g t h e m. 3. Do un t o s tu d e n ts a s you w o u l d h a ve d o n e u n to yo u r s o n , your d a ug h t e r , y our mot h e r o r your f a t h er . 4. Stud e n ts c o me b e f o r e p er s o n a l or c o ll e g e - foc use d go als . Stud e n ts re all y ar e m o r e i m po r t an t th a n you or I ....