Its not Size or Prestige that Count in Customer Service
I am continually amazed when I stay in hotels to find that some of the less expensive hotels provide the most customer service. I’m not referring in this case to the Intercontinental Hotel chain which is renowned for its customer service but comparing larger more expensive hotels to say the Hampton Inn where I often stay. If one stays in a more expensive hotel you end up paying quite often for parking, Internet access and breakfast. The less expensive Hampton Inn provides all of these amenities at no extra charge in most all of its locations except some cities way you may end down paying for parking. Granted, the little amenities such as shampoo may not be quite as exotic but they are there. Interestingly enough I have stated enough hotels in my work to see that hotels such as the Hampton Inn also provide a very comfortable bed were as some of the more expensive hotels I stayed at had beds that were like rocks. Moreover at the smaller and often less expensive hotels I find that people...